AI Advice Disclaimer & User Acknowledgment

1. What Colleague is (and isn't)

Colleague provides AI-generated conversations with fictional "colleague" personas. Everything a persona says is generated by a large language model — most often Anthropic's Claude — based on a system prompt and your inputs. The personas are not real people. They are not licensed HR professionals, therapists, financial advisors, physicians, lawyers, or any other regulated professionals. They do not have access to your workplace, your company's policies, or the facts of any specific real-world situation beyond what you type into the chat.

Everything the personas produce should be treated as an opinion generated by software, not as fact, not as advice, and not as a recommendation to act.

2. Not professional advice

Colleague is not a substitute for consulting a qualified human professional. In particular, you should independently verify or seek professional guidance before acting on any Colleague conversation that touches on:

• Human Resources & Employment decisions — firing, quitting, promotions, disciplinary action, discrimination claims, filing complaints, negotiating exits, harassment situations, performance reviews, or interpreting employment law or company policy.
• Financial decisions — investing, salary negotiation, budgeting, tax strategy, retirement planning, taking on debt, or any decision with material financial consequences.
• Medical, mental-health, or wellness decisions — managing anxiety, depression, burnout, addiction, medication, therapy, sleep, or any physical or psychiatric symptom. Colleague is not a mental-health service and its personas are not counselors. If you are in crisis, contact your local emergency service or a crisis line (in the US, dial 988 for the Suicide & Crisis Lifeline).
• Legal decisions — contracts, disputes, employment law, immigration, intellectual property, corporate governance, or any question that would ordinarily be answered by a licensed attorney in your jurisdiction.

3. AI can be wrong

Language models can produce statements that sound confident but are factually incorrect, out of date, or invented ("hallucinated"). They can also reinforce your existing framing without pushing back when they should. You accept that reality when you use Colleague, and you agree not to rely on the service as a source of truth.

4. Your decisions are your own

You are the sole decision-maker for anything you do in your career, relationships, health, finances, or life more broadly. Colleague and its operators are not responsible for the outcome of any decision you make, in whole or in part, based on a conversation with a persona — even if the persona actively suggested that decision.

5. Information security

We take reasonable technical and organizational measures to protect the data you share with Colleague, including encryption in transit, access controls, and reputable infrastructure partners (see our Privacy Policy). No system is perfectly secure, however. You agree not to share highly sensitive information you would not be willing to share over email — including but not limited to: government identifiers (SSN, passport, driver's license), financial account numbers, payment card data outside our Stripe checkout, protected health information, legally privileged material, or trade secrets. If you do share such information, you do so at your own risk.

6. Third-party providers

Colleague uses trusted third parties to deliver the service (AI inference, payments, email, image generation, hosting). We choose them carefully but do not control them. Their availability, accuracy, and security are ultimately their responsibility, not ours. See our Privacy Policy for the current list.

7. Your acknowledgment

By checking the acknowledgment box at signup — or by continuing to use Colleague after the effective date of this document — you confirm that:

• You have read and understood this Disclaimer.
• You understand persona replies are AI-generated opinions, not professional advice or facts.
• You will not rely on Colleague for HR, financial, medical, mental-health, or legal decisions without also consulting a qualified human professional.
• You accept sole responsibility for the decisions you make and for the sensitivity of the information you choose to share.

We record the date and time you accepted this document, together with your account identifier, so we have a durable record of your acknowledgment.

8. Limitation of Liability

The following is written in formal language on purpose.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COLLEAGUE SERVICE, ITS OPERATORS, OWNERS, AFFILIATES, LICENSORS, AND SERVICE PROVIDERS (COLLECTIVELY, THE "COLLEAGUE PARTIES") PROVIDE THE SERVICE ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, NON-INFRINGEMENT, AND ANY WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

IN NO EVENT SHALL THE COLLEAGUE PARTIES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES; LOST PROFITS OR REVENUES; LOSS OF DATA; LOSS OF EMPLOYMENT; LOSS OF BUSINESS OPPORTUNITY; PERSONAL, EMOTIONAL, OR REPUTATIONAL HARM; OR ANY DAMAGES ARISING OUT OF OR RELATED TO A USER'S RELIANCE ON, USE OF, OR INABILITY TO USE THE SERVICE OR ANY PERSONA OUTPUT, REGARDLESS OF THE LEGAL THEORY (CONTRACT, TORT, STATUTE, OR OTHERWISE) AND REGARDLESS OF WHETHER THE COLLEAGUE PARTIES WERE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

WITHOUT LIMITING THE FOREGOING, THE COLLEAGUE PARTIES SHALL NOT BE LIABLE FOR ANY OUTCOME — FINANCIAL, PROFESSIONAL, MEDICAL, LEGAL, RELATIONAL, OR OTHERWISE — RESULTING FROM A USER'S DECISION TO ACT, OR NOT ACT, IN RELIANCE ON A PERSONA CONVERSATION.

THE TOTAL AGGREGATE LIABILITY OF THE COLLEAGUE PARTIES ARISING OUT OF OR RELATED TO THIS DISCLAIMER OR YOUR USE OF THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO COLLEAGUE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) FIFTY UNITED STATES DOLLARS (US$50).

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IN SUCH JURISDICTIONS, THE COLLEAGUE PARTIES' LIABILITY IS LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

9. Indemnification

You agree to defend, indemnify, and hold harmless the Colleague Parties from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from (a) any action you take, or fail to take, in reliance on a persona conversation, and (b) your breach of this Disclaimer or the Terms of Service.

10. Governing law & changes

This Disclaimer is governed by the same law and change-notification rules as our Terms of Service. If we materially update this document, we will notify you in-app and by email at least 14 days before the change takes effect, and ask you to re-acknowledge it.

11. Contact

Questions about this Disclaimer? Email us at hello@meetacolleague.com.

This document is written in plain English for clarity. It is not a substitute for advice from a licensed attorney in your jurisdiction. You should have counsel review it before you rely on it in any dispute.